Resources
The dedicated hub for city letter carriers — route inspection guides, official forms, daily procedures, and tools to help you stay informed and prepared on the workroom floor and on the street.
Welcome to the dedicated hub for city letter carriers. Here you'll find route inspection guides, official forms, daily procedures, and tools to help you stay informed and prepared on the workroom floor and on the street.
📬 Letter Carriers
Core references for every city carrier.
A comprehensive, eight-section training resource covering the role from start of day to street duties, route evaluation, forms, and labor rights.
Understand 3999s, 1838-C forms, PS 3996s, and how to protect your route. Learn the inspection process and what to expect.
Download fillable versions of PS Forms like 3996, 1571, 3971, and Daily Workload Logs. Know when and how to use them.
Review daily duties from clock-in to street time. Based on Handbooks M-41 and M-39.
Understand clock ring adjustments, TACS entries, and your rights related to timekeeping and workload data.
Meet the members who review suggestions from the community and bring the best ones into the Hub.
📦 CCAs: City Carrier Assistants
Whether you're just starting your postal career or transitioning to a career position, this section is dedicated to supporting CCAs — orientation tips, uniform allowance guidance, conversion details, and your rights under the NALC contract.
What to expect on day one — station orientation and finding your footing as a new CCA.
Your day from clock-in to clock-out, and your right to breaks.
Using the Mobile Delivery Device for scans, GPS, and messages.
The basics of clock rings, TACS, and getting your time recorded correctly.
What stand-up talks are, and how workroom communication works.
Key policies and the rights that protect you on the job.
🔗 More Resources
Additional tools and resources worth knowing about.
Interactive map of postal local unions nationwide.
Shows by carriers and union advocates — training, grievances, and real talk from the floor.
Funny videos and pictures from the route — the side of the job only another carrier would get.
A Jeopardy-style postal and union trivia game. Three lives, five dollar values, and a leaderboard by office, tour, craft and section.
🌐 Websites
Organizations and campaigns worth knowing about. Each opens in a new tab.
Search results
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